Analyze your product feedback

Resources are always limited, which means that you have to be very judicious about what features to spend time and effort on.

Palzin Feedback helps you cut through the noise when it comes to making decisions.

Build user segment to identify where a specific feedback comes from

Analyze feedback by appending relevant data

Building feedback is an important aspect of any process. Submit more data to Palzin so we can identify where a specific feedback comes from.

  • Include specific information like monthly spend, plan, company name or custom fields relevant to your business
  • Sort feedbacks by Monthly Recurring Revenue impact
  • Build segments tailored to your business.
View feedback from a premium customer segment

Focus on analyzing feedback from specific customers

Getting feedback from all of your customers is a good idea. However, you may find that the feedback from your most valuable customers is being diluted.

  • Use segments with custom fields to see feedback from a specific customer segment
  • Filter posts by segment to see where votes are coming from.
Enable internal note to keep it private from customers

Researching feedback further will take a small amount of time.

Keeping logs of every request, paving the way for an insightful conversation about what you can do together.

  • Use comments to get more insights and clarify the scope of a feature and potential effort needed.
  • Use private comments to take note of additional context from customers

Explorer the customer feedback loop

Collect Feedback

All in one place so nothing slips through the cracks.

  • Step 01.

Analyze Feedback

Analyze and see what's most impactful and important.

  • Step 02.

Plan Roadmap

Keep stakeholders in the loop on what's coming next.

  • Step 03.

Share Updates

Engage everyone with your newest feature and bug fixes

  • Step 04.

Palzin Feedback is built to work for everyone. Big or Small, B2B or B2C
We got you covered!

Use customer feedback to build a product your customers will love!